What is the role of an administrator?
- There are three roles of administrators you can invite to the Pagecall console.
- Administrator: This role has access to all administrative functions.
- Support: This role can view meeting room usage and request technical support.
- Billing: This role can view billing history for PageCall usage.
- Each role, except for the top-level admin role, hides the menus that they don't need, so you're free to invite the right people for the right roles.
- To learn how to invite admins, see the following articles
Role-based access features
- The accessible features for each role are as follows
| Administrator | Support | Billing | |
|---|---|---|---|
| Meeting Room > View Meeting Rooms | O | O | O |
| Meeting Room > Create, Edit, and Delete Meeting Rooms | O | X | X |
| Meeting Room > Enter Meeting Room | O | X | X |
| Meeting Room > View Meeting Room | O | O | X |
| Meeting Room > End Meeting Room | O | X | X |
| Meeting Room > Analyze Meeting Environment | O | O | X |
| User > View Users |
O | O | O |
| User > Create, Edit, Delete Users | O | X | X |
| Content > View contents |
O | O | O |
| Content > Upload, edit, delete contents | O | X | X |
| Technical support > View tickets |
O | O | X |
| Technical support > Receive, delete tickets |
O | O | X |
| Technical Support > Resolve ticket, leave comment | O | O | X |
| Invoice > View, download invoice | O | X | O |
| Settings > Change workspace name |
O | X | X |
| Settings > View API Keys |
O | X | X |
| Settings > Create, delete API keys | O | X | X |
| Settings > View administrators |
O | O | O |
| Settings > Invite, delete administrators |
O | X | X |
| Settings > View LIT integration information |
O | X | X |
| Settings > Add, delete LTI integration | O | X | X |